Workflow
Escalation
ESCALATION.
ELEVATE CRITICAL CONCERNS.
CREATE A GREATER SENSE OF URGENCY.
If severe issues aren’t resolved in a timely mannerescalate the concern up the chain of command until theplant is running smoothly again.
COMMUNICATION IS SERIOUS BUSINESS.
With downtime measured in thousands of dollars per minute; accountability and response time are critical.
HEIGHTEN MANAGEMENT AWARENESS.
Configure your filters and rules so you only receive notifications when absolutely necessary – avoiding alarm fatigue.